PRIVACY POLICY
1. Introduction
The purpose of this Privacy Policy is to inform users, in accordance with applicable regulations, about the processing of personal data collected through the website www.luduvy.com (hereinafter, Luduvy Studio).
Accessing and using Luduvy Studio and its subdomains grants the user status (“user/s”) and implies acceptance of all conditions outlined in this Privacy Policy.
2. Data Controller
The data controller is: Luduvy Studio (commercial name NG Team); location/province Girona, Spain; contact: contacto@luduvy.com.
3. Collection of Personal Data
Users are informed that certain functionalities of Luduvy Studio (such as registering, commenting, creating reviews, or favorite lists) require personal data that will be included in files managed by Luduvy Studio.
Specifically, Luduvy Studio will collect information related to:
Payments for Services: Data necessary for billing or payment processing (name, email, and payment platform information) is collected. Luduvy Studio does not have access to clients’ banking, financial, or card data, which is managed by the payment platform.
Contact Form: Data voluntarily provided by the user (name, surname, email) is collected to respond and manage inquiries or requests. Providing mandatory data is necessary to deliver services or respond accurately.
4. Purpose of Processing
Data will be used exclusively to respond to user requests and provide paid services.
5. Data Recipients
Luduvy Studio will not share personal data with third parties unless required to comply with legal obligations imposed by judicial, administrative, or law enforcement authorities.
6. Legal Basis for Processing
The legal basis for processing is the user’s consent, given by accepting this Privacy Policy or submitting a contact form. For commercial communications, the legal basis is the user’s consent.
7. Data Retention
Commercial communications: until the user withdraws consent via email to Luduvy Studio.
Contact forms and emails for specific purposes: only as long as necessary to manage each request.
After this period, data may be blocked for potential liabilities arising from processing and deleted once the statute of limitations expires.
8. User Rights
Users may:
Withdraw consent at any time.
Request confirmation of whether their data is being processed and access it.
Request correction of inaccurate data or deletion if no longer necessary.
Request limitation of processing or object to processing under certain circumstances.
To exercise these rights, contact: contacto@luduvy.com, providing a copy of your ID or equivalent document to verify identity.
Most data collected relates to legal entities or professional purposes; no personal data of individuals is recorded. Users also have the right to file a complaint with the Spanish Data Protection Agency.
9. Updates to the Privacy Policy
Luduvy Studio reserves the right to modify this Privacy Policy and recommends users review it periodically.
